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Shipping Policy

Shipping Carriers :

i-Automation utilizes our choice of carrier for the default shipping methods for all orders. All shipping charges are prepaid and added to the invoice, or they can be charged to your company’s account number. (Orders requesting the use of customer shipping accounts are only accepted for shipment via FedEx)
For certain heavy orders, we use transport services. Transport freight charges for additional services such labour service where applicable, are added to your invoice. All items ship from our warehouses.

Shipping methods :

* Priority (2-day delivery) :
We use a mix of courier services that allow us to make delivery within 2 business days (or less, depending on destination), for in-stock items. Priority charges may applicable.

* Regular :
Days to delivery are calculated based on regular business days and do not include weekends or holidays. Some vendor-shipped items have longer transit times and may not meet 2-day delivery schedule.

We do not guarantee delivery times of the carriers.

i-Automation is not responsible for carrier delays due to weather, mechanical failures or other issues.

We do not ship orders COD; we do offer prepayment by a number of methods.
We do not ship on Sunday or national or company holidays.
Important :

Most items can be shipped to most addresses via most shipping options, however certain restrictions may apply which include:

  • Vendor-shipped Items: Limited shipping options available
  • Large/Heavy/Oversized Items: Are not available to all locations and may not always be included in free shipping options. Carrier restrictions apply and limited shipping options available.
  • Zip Code: Air services vary by zip code. Check delivery services for your area before ordering. Extended service areas, extreme rural areas and limited access areas may attract carrier restrictions and shipping limitations.